Salt Lake City

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Requisition ID 
Minimum Salary 
USD $43,451.00/Yr.
Maximum Salary 
USD $59,259.00/Yr.
Post End Date 
US-UT-Salt Lake City

More information about this job


Under the general direction of the Housing Programs Manager of the Division of Housing and Neighborhood Development, incumbent assumes financial accountability and responsibility for the housing rehabilitation and first time homebuyers’ loan packaging process. Interviews homeowners, provides financial counseling, obtains and verifies information regarding income and expenses of clients. Determines eligibility of client and appropriate financing package, and prepares loan applications.  Answers phone, responds to questions, accepts loan payments, creates initial project files, prepares reports, and enters transactions into the journal entry system.  Closes loans when necessary.


This position requires knowledge and experience in finance, loan processing, loan underwriting procedures, including basic FNMA/FHLMC lending and documentation requirements, and applicable Federal, State and local loan rehabilitation rules and regulations.


  • Interviews and consults with property owners applying for rehabilitation loans. Determines types of loan eligibility based upon needs, income and expenses. Outlines program and provides information requested. May counsel or advise homeowners on financial problems. Assists applicants in clearing problems with credit and title to the property. As needed, meets with property owners in their homes or offices to review document requirements and to obtain needed documents.
  • Responsible for the underwriting of loan applications in order to assess different loan applicants’ eligibility for the program. This includes, but is not limited to, an assessment of applicants’ income, employment status, experience, business plan, credit standing, collateral, previous financial statements, and financial projections. Must work closely with applicants to discern valuable information needed for underwriting including documentation and extenuating circumstances.
  • Responsible for coordinating loan committee meetings, preparing summary loan reports, performing financial analyses, and revising forms & applications. In certain instances, may also assist the Housing Manager in researching and compiling key housing and program metrics for the City. Presents individual loan files to the committee which includes explaining the work included in the project, the owner’s financial situation, any mitigating or aggravating circumstances, and answering any questions raised by committee members.
  • Responsible for maintaining the Housing & Rehabilitation website, as well as assisting the Housing & Rehabilitation team in promoting the programs. Marketing programs, alongside Civic Engagement, will include social media, printed brochures, information round tables and community outreach events.
  • Conducts periodic audits of the First Time Home Buyer portfolio. Such spot audits include an audit of files and visual audits of existing properties.
  • Conducts background research to verify accuracy of information given by applicant. Orders credit reports, title reports, employment verification and other-information necessary to properly document claims and evaluate applications. Ensures that underwriting procedures are followed according to agency or program policy.
  • Tracks all components and follows-up on each rehabilitation loan package to ensure it is thorough and complete in a timely manner. Responsible for creating a completely documented loan file with no audit exceptions.
  • Assists the Program Manager in identifying changes needed in the Policies and Procedures guide and in re-writing and/or updating the guide each year.
  • May assist the Program Manager with other projects as needed and may be required to attend various internal and external meetings when the Program Manager is absent.
  • Verifies eligibility for Special Improvement District low income Abatement applications for the City Treasurer.
  • Prepares reports on payments received and works with Loan Senior Secretary to verify that all received payments are entered into loan system.
  • Enters daily transactions into journal entry system using correct cost center information.
  • Prepares documents such as reconveyances, Substitutions of Trustee and Notices of Default.
  • Provides support related to the entering and ordering of payments for vendors.
  • Performs other duties as assigned.


  • Bachelor’s degree from an accredited college or university in Public or Business Administration, Finance, Economics or, a related field and three (3) years’ experience in real estate, mortgage loan processing, public finance or other related field. Education and experience may be substituted one for the other on a year-for-year basis.
  • Knowledge of finance and accounting principles, including lending guidelines and underwriting procedures for mortgage loans.
  • Considerable human relations and communications skills; ability to obtain and clearly disseminate information to homeowners, contractors and Federal officials. Must be able to write in English using proper grammar and spelling.
  • Working knowledge of computers and use of data input termi­nal. Proficiency in the use of 10‑key adding machine. Ability to type neatly and with accuracy. Must be able to operate basic office machines. Must be able to use Word, Excel and Outlook proficiently and have the aptitude to learn to use other software programs as needed. 
  • Ability to apply bookkeeping knowledge to maintain accurate and complete records.
  • Possession of a valid state driver's license or Utah driving privilege card. 


  • Bilingual – Spanish preferred.
  • Notary Public or the ability to obtain status if requested by division.

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