Salt Lake City

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CITY PAYMENTS PROCESSOR

CITY PAYMENTS PROCESSOR

Requisition ID 
2017-3221
Department 
JUSTICE COURTS
Minimum Salary 
USD $15.30/Hr.
Maximum Salary 
USD $22.78/Hr.
Post End Date 
10/18/2017
Location 
US-UT-Salt Lake City

More information about this job

Overview

Under the general direction of the City’s Cashiering Resources Coordinator, performs payment receipt and cash accounting functions for the Treasurer’s Office.

 

This is responsible accounting clerk and cashier work requiring considerable public contact and the ability to independently perform assignments utilizing sound judgment and minimal supervision.

Responsibilities

  • Receives and processes payments, made by mail, internet or in person for the use of City services (water, impound, parks, business licenses, construction permits, parking fines, moving violations, etc.). Follows established procedures to process checks, credit cards and cash transactions.  Checks for correct information for each transaction, i.e. endorsements on check, signatures on credit cards slips.   Makes change, issues receipts and posts information to accounts.  Operates computerized cash register and inputs codes for all transactions.  Receives and distributes payments to the various operating funds.  Ensures that proper user and subdivision accounts are credited. Researches all charge backs on credit cards.

  • Receives and reviews parking lock-box payment “exceptions” that have been rejected by bank. Determines if payments can be processed, reviews timeliness of payments and determines if payments are acceptable.  Enters late fee reductions in the computerized system.  Refers rejected payments to Violation Coordinators for further handling.  Includes exceptions in daily payment processes.

  • Establishes priorities for assigned tasks and determines which receipts must be processed and deposited to banks first so as to assure maximum benefits to the City and to minimize legal or additional financial burden to customers. Completes daily reports to indicate amounts of money received and credited to sub divisional accounts. Reconciles cash reports against actual funds and prepares daily deposits.

  • Accepts delinquent payment plans if still active. Establishes documentation of actions taken. Gives a copy of active payment plans to customers, reviews payment dates and explains consequences of delinquent payments.  Performs computer inquiries into the water system and ensures that as payments are received, water services are restored in a timely manner.  Performs compliance inquiries regarding traffic school and schedules traffic school as requested.

  • Responsible for large, daily individual cashier working fund. Balances cash, checks, credit card receipts, and electronic fund transfers from all city departments. Reconciles all discrepancies on a daily basis.
  • Answers telephones and provides information to the public or other agencies regarding the Division’s or Department’s operations, services, policy and procedures.  Assists, when appropriate, by referring callers to other resources.
     
  • Oversees small-purchase-check materials distribution. Ensures that small check authorization documentation is current and maintained. Distributes checks according to established city policy or procedures. 
  • Provides orientation, training and assistance to Finance Cashier Trainee or to other office personnel who will provide back up or assistance to the cashier area.

Qualifications

  • High school graduation or equivalent plus three years paid work experience performing clerical and customer service functions including considerable direct, public contact, one year of which must have been as a teller, cashier or a related position requiring the handling of cash transactions and the use of associated office equipment, i.e. 10-key, computerized cash registers, personal computer.
     
  • Working knowledge of basic accounting or bookkeeping practices and procedures and the ability to perform accurate mathematical calculations.
  • Ability to problem solve and make independent decisions that follow general office/accounting procedures. Ability to concentrate on tasks, accurately record and complete financial transactions and accomplish duties in a timely manner.

  • Ability to communicate effectively with the public often under adverse circumstances, i.e. the payment of traffic/parking violations, service fees, stoppage of water services etc.

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