Salt Lake City


    Requisition ID
    Minimum Salary
    USD $69,435.00/Yr.
    Maximum Salary
    USD $94,801.00/Yr.
    US-UT-Salt Lake City
  • Overview

    This position may be filled as a Network Systems Engineer I, II or III depending on the qualifications of the selected candidate. The description below is for the highest level.


    Under the guidance of the Operations Manager or the Network Engineering Team Manager, oversees all activities of the citywide data and communications networks. At the highest level, investigates solutions to complicated and advanced interoperability problems to obtain operation across all platforms including; E-mail, file transfers, network infrastructure, unified communications and high speed wireless. Acts as the technical project leader or provides work leadership for lower level employees. This is the highest individual contributor level within the network team and is ultimately responsible to find solutions to complex issues. Incumbents are normally widely recognized for their achievements, technical expertise and meritorious standing within their professional field. Responsibilities include mentoring, training, and supervising Network Systems Engineer I and II positions.


    1st review of applications will take place on January 14, 2019. Position will remain open until filled and can close without notice. 


    • Serves as Technical Project Manager by planning, coordinating, and implementing complex new solutions for the city network as well as maintaining these solutions.
    • Interfaces with 3rd party vendor support for the purpose of installing, maintaining and troubleshooting 3rd party applications and utilities. Develops strategies and processes for interfacing with outside entities.
    • Serves as lead support for the City’s mission critical services, i.e.; Microsoft Exchange Email, File Storage, Active Directory, VMware, Cloud Integration, Gateways, Print Servers, Backup Servers, Anti-Virus, LANDesk, Netmotion, DHCP, DNS, Network and Internet access, and UNIX/Linux services.
    • Troubleshoots and resolves complex network security issues. Responsible for providing the employees of Salt Lake City the ability to access the information they need to perform their jobs while protecting that data from intruders.
    • Provides guidance and training to all Network Systems Engineers while mentoring them through their career development.
    • Designs, configures and maintains software updates, and helps implement PMP/PTP wireless communications networks.
    • Coordinates with senior members of the Software Engineering Team, Business Analysts, and the Software Support Team on all major system implementations and upgrades.
    • Implements, configures and maintains network security devices including Firewalls, Spam Filters, Intrusion Detection Systems, Intrusion Prevention Systems, Virtual Private Networks, and Remote Access Services.
    • Formulates, implements and maintains data allocation of the storage area network to individual servers. 
    • Provides technical support of diverse networking hardware and software solutions in both central and remote locations. Provides direction, assistance, and recommendations concerning network hardware and software resources to IMS executive management.
    • Responsible for network resources at all sites and the infrastructure that allows them to communicate. Directly installs, manages and administers equipment and applications such as: Switches, Routers, Firewalls, Wireless Access Points, VPN, Ciscoworks, FTP and Web Filtering.
    • Forecasts network usage requirements and makes recommendations of network system improvements in order to sustain optimal performance with the forecasted growth. Generally involved in all aspects of long term network and schema planning.
    • Develops and documents procedures that Network Systems Engineers and Network Support Administrators use to install, configure, and maintain clients and servers.
    • Directly responsible for all large scale upgrades and installations. Identifies if tasks are better suited for in-house staff or if contract expertise is needed.  Reviews all proposed solutions to ensure they adhere to IMS standards and city policies.
    • Makes recommendations to Operations Manager or Network Engineering Team Manager on hiring, disciplinary actions and/or discharge of subordinates.
    • Directly responsible for the software updates and patches, and all related administration tasks on all Microsoft Servers.
    • Monitors and facilitates repairs of power and HVAC systems that pertain to the operation of computer and network systems.
    • Performs various other duties as assigned.


    • Graduation from a four-year accredited college with a Bachelors Degree in Computer Science or related field plus 12 years (8 years for a level I or 10 years for a level II) related experience in the administration of a network with multiple LANs and WANs. Equivalent combination of education and experience substituted on a year-for-year basis.
    • Possession of one (or more) of the following certifications MAY be required: Microsoft Certified Systems Engineer (MCSE), Certified Information Systems Security Professional (CISSP), Cisco Certified Network Professional (CCNP); or a combination of 2 of the following:  Microsoft Certified System Administrator (MCSA), Cisco Certified Network Administrator (CCNA), Exchange, SharePoint, or other pertinent certification.
    • Must be able to demonstrate proficiency in project and resource management.
    • Must display a high level of proficiency in knowledge of server hardware, network devices, security devices, peripherals, and operating systems, including installation procedures, architecture, and troubleshooting techniques.
    • Must show accountability and responsibility to see all projects and issues to an end resolution.
    • Ability to communicate clearly, both verbally and in written form.
    • Must have a valid state driver’s license or Utah Driving Privilege card.


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