Salt Lake City


    Requisition ID
    Minimum Salary
    USD $49.32/Hr.
    Maximum Salary
    USD $104.66/Hr.
    Post End Date
    US-UT-Salt Lake City
  • Overview

    Under the general administrative direction of the Mayor, incumbent heads the Department of Information Technology and sets the strategic direction for information technology for Salt Lake City Corporation. As a key member of the City’s executive team, oversees the development, implementation, and maintenance of information technology services, including: network infrastructure, network security, software engineering, software support, end-user devices, and digital media.


    The incumbent must be a dynamic, visionary and transformative IT leader with a proven ability to act as a “change agent” in aligning IT services with the City’s strategic goals.


    This is an appointed, at-will position without tenure and exempt from the career service system.


    Open until filled


    • Sets the strategic direction for corporate information technology needs including the City’s computer systems, Internet, and telephone systems by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. Articulates information technology strategy to elected officials, City departments and potential strategic partners and agency staff. Focuses Department efforts on key priorities.
    • Develops and maintains an appropriate IT organizational structure that supports the needs of the business. Establish IT departmental goals, objectives, and operating procedures consistent with citywide business needs and operations. Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development. Identifies and presents hardware and software options to ensure that computer capabilities are responsive to corporate growth and changing corporate objectives.
    • Assesses and communicates risks associated with IT investments. Develops, tracks, and controls the information technology annual operating and capital budgets.
    • Develops business case justifications and cost/benefit analyses for IT spending and initiatives. Directs development and execution of an enterprise-wide disaster recovery and business continuity plan. Assesses and makes recommendations on the improvement or re-engineering of the IT organization. 
    • Reviews, analyzes, and models existing business processes of the organization. Identifies improvements, documents processes, and connects business needs to information technology solutions.
    • Works with the Information Technology Steering Committee to narrow the use of different technologies and ensure the integrity and strength of the City’s technology framework is well established and supports future growth. Maintains the Information Technology Master Plan for the City.
    •  Directs agency senior staff to ensure efficient and appropriate information technology development processes are in place, reviewed and refined according to City Department and individual user needs.
    • Develops and reviews new technology development plan; ensures appropriate use of staff, resources, timely implementation of processes and ensures that key milestones are established, understood and realized.
    • Evaluates senior staff performance and oversees the hiring, training, counseling, coaching, staff discipline, including termination of employment. Develops job performance standards, provides feedback and conducts staff performance evaluations, as necessary.
    • Responsible for the Department’s budget. Directs the preparation and adjustments to the annual budget document. Monitors and manages department-related budget, resources and financial transactions. Ensures appropriate processes, procedures, and policies are in place and followed for all financial transactions. 
    • Performs other related jobs as assigned.


    • Graduation from an accredited college or university with a bachelor’s degree in Computer Science, Information Systems Management, Public Administration, Business Administration or related field plus ten or more years related experience including business consulting, management of a large information technology team and operations. Experience must include operational oversight or direct management of network services, telecommunications, software development, and technology support services (help desk, training, etc). Education and experience may be substituted one for the other on a year for year basis.
    • Advanced knowledge of current on trends and developments in the field of information technology and management.
    • Considerable knowledge of business theory, business processes, systems analysis, management, budgeting, and business office operations. 
    • Ability to work closely with others in solving high-level and complex data processing issues.
    • Ability to supervise highly technical network, computer, and software engineering personnel.
    • Detailed knowledge of software development technologies, methodologies, processes, and procedures.
    • Ability to manage multiple enterprise-wide development projects.
    • Ability to communicate with the customer base to express technical business ideas clearly and concisely in an understandable manner.
    • Ability to establish and maintain effective working relationships with elected officials, department heads, employees and the general public. 
    • Knowledge, experience and understanding of IT systems operations management in a large, complex organization; also, prior experience directing information technology services in a governmental setting. 
    • Ability to communicate effectively, both verbally and in writing.


    • Master’s degree in a related field or Master of Business Administration with technology as a core component preferred.



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