Compliance Division Director
This is an appointed, at-will position without tenure and exempt from the career service system.
Seeking a dynamic and experienced executive level leader with strong organizational leadership, public policy and human management skills. The Compliance Program Director is a senior level, management position having full responsibility for parking enforcement, meter violations, vehicle impoundments, and even crossing guards. This position holds oversight of one the city's largest revenue producing divisions and actively manages a $3.5 million dollar budget. This position is accountable for all financial transactions, procurements and processes. The ideal candidate must be able to manage personnel who work independently in challenging conditions while maintaining public trust and accountability. Additionally, this position is expected to become an expert in the field and bring forward technology and operational innovations.
This position is located in Salt Lake City, Utah. As the capital city, SLC is a vibrant and urban center that benefits from a highly educated and engaged community. With a population of nearly 200,000 residents and covering nearly 110 square miles, this community enjoys all the attractions of a modern metropolitan city of culture, art, entertainment, public transportation and livable space. Utah is known for its unmatched accessibility to spectacular outdoor recreation.
This position manages the functions, operations, and personnel of the Compliance Program. The incumbent in this position will prepare the annual budget and help set revenue targets in coordination with the City’s Chief Financial Officer. Annual budgets will include performance metrics, initiatives, accomplishments, and goals that support the Mayor and Council priorities and that accomplish department directives.
Duties & Responsibilities
- Represent the Division policies and positions in meetings, negotiations, and communications with the public, citizen and industry groups, mayor and city council members, other government agencies, the media and other public forums within assigned areas of authority.
- Enforce City Code, make recommendations for code revisions, develop and implement policies and procedures, and pro-actively develop best management practices, performance measures, and evaluation systems.
- Assess, design, initiate, and measure business processes, technology solutions, and human capital strategies that drive both operational and fiscal improvements.
- Actively manage a $3.5 million budget and be accountable for all financial transactions, procurements, and processes ensuring they meet or exceed City policy.
- Support other City departments responsible for sustainability initiatives, transportation planning, and economic development.
- Demonstrate superior human capital management skills.
- Enforce City Code and interact with the public.
- Recruit, train, and develop employees through an ongoing performance management process that leads to both higher productivity and morale.
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and skills would be:
- Bachelor’s degree in Public Administration, Business Management or closely related degree, plus six (6) years progressively responsible experience managing public programs including a minimum four (4) years in a supervisory capacity. A combination of six (6) years of directly related program and/or management experience may be substituted for the required education.
- Ability to establish and maintain effective working relationships with elected officials, department heads, employees, and the public.
- Proficient in teamwork and communicating effectively with employees and stakeholder groups to achieve stated goals.
- Proficient in computer applications such as MS office and experience in use of parking enforcement systems or other similar code compliance and work management system.
- Understanding of enforcement codes and City’s parking enforcement codes or ability to quickly learn and apply City parking codes.
- Possession of a valid state driver’s license or Utah driving privilege card.
- An experienced manager who can motivate employees working in stressful situations.
- Participation in the Utah Retirement System that includes programs such as Pension, 401(k), and 457.
- 95% paid premiums in a High Deductible Health Plan.
- Dedicated Employee Health Clinic.
- Utah Transit Authority Pass.
- Professional Growth Programs.
- 11 paid holidays, 1 floating holiday.
- Paid vacation hours per pay period, escalating with time of service.
- Starting allocation of 40 hours of Personal Leave per calendar year, escalating with time of service.